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Dear Loyal Best Western Guest,

Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home.

Please know that Best Western is focused more than ever on the health and safety of our guests and our associates – your wellbeing is our top priority. Hygiene and cleanliness have never been more important to us – we believe that hotels can never be “too clean.” It is with your health and wellbeing in mind that we launched the “We Care Clean” program. Prior to your stay, your room will be sanitized, disinfected, and closely inspected. Every guest room is sanitized using an electrostatic sprayer.

To limit contact, housekeeping will be offering limited stay over service for guests that stay with us for longer than a week. We will service your room on Tuesdays or Fridays (based on your preference). Any extra towels and room amenities that you may need can be picked up at the front desk. If you would like your trash emptied, please leave your trash bag tied up outside your room and let the front desk know and we will come pick it up. If you have any dirty towels that you would like removed from your room, please stop by the front desk so we can provide you with a bag to put them and leave outside your door to be picked up.

In the mornings between 6:00 – 9:30am, there will be breakfast bags that can be picked up in our breakfast area by the lobby. You will be able to choose from an assortment of items.

I want to personally thank you for your continued business and loyalty to Best Western.

Stay healthy. Stay well. All our best.

Sincerely,

Andrew Song

General Manager

gm@bwlibertyinn.com

Guest Directory

Carbon Monoxide is a colorless, odorless, poisonous gas, and exposure can be fatal. Your room is equipped with a carbon monoxide detector.

Symptoms of carbon monoxide exposure may include:

• Headache
• Fatigue
• Weakness
• Nausea
• Shortness of breath
• Confusion
• Vomiting
• Blurred vision
• Dizziness
• Loss of muscle coordination
• Collapse
• Loss of Consciousness

What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure:

• Never ignore a carbon monoxide alarm that is sounding.
• Immediately move outside to fresh air.
• Advise the hotel Front Desk.
• Call 911, emergency services, or the Fire Department.
• Do a head count to check that all people in your party are accounted for.
• Do not reenter the premises until the emergency service responders have given you permission.,