Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home.

We understand that many people are concerned and would like to know what our hotel is doing to protect our guests and employees. Below you will find a summary list.

Public Areas

• We participate in the “We Care Clean” program through Best Western which includes heightened safety and cleanliness standards. We follow all local, state, and federal guidelines and health orders.

• We are minimizing contact with personnel – streamlining check in and check out processes. For those who book direct or through Best Western, you will receive an email the day before your arrival which will enable you to do a pre-check in process.

• We practice social distancing by ensuring a safe distance for interactions and disinfect everything that is touched – from the front desk surface to even pens.

• We have removed lobby items like magazines and have a strict schedule of cleaning and disinfecting furniture and fixtures in the lobby.

• We have hand sanitizing stations available in the lobby, near the elevator in the courtyard upstairs and downstairs, in the fitness room, at each entrance of the restaurant, in the business center and pool area (when we are able to open it)

• We empower our employees to stay home if they are not feeling well and monitor daily for any symptoms.

Guest Rooms

• All rooms are completely cleaned, sanitized, disinfected and closely inspected.

• Every guest room high touch point is cleaned with chemicals aimed at killing the COVID-19 virus – door handles, light switches, desk areas, hangers, tv remotes, alarm clocks, coffee makers, telephones and all bathroom fixture handles and touch points.

• Hotel housekeepers wear masks and gloves for your safety and theirs.

• All linens and terrycloth products will have been washed in chemicals aimed at killing the virus.

• All laundry facilities and equipment are routinely inspected with only approved cleaning chemicals used.

• In anticipation of individual concerns of guests, to promote social distancing, and per recommendations of the AHLA, housekeeping shall not enter a guest room during a stay unless specifically requested, or approved, by the guest, or to comply with established safety protocols. Housekeeping shall maintain the practice of cleaning rooms thoroughly following check-out. o We are always here to help with any needs – for example extra towels or other amenities or trash removal.

• We have removed all nonessential items from guest rooms like decorative pillows, pens & pads, etc

Breakfast

• We have implemented a breakfast program that ensures the food you receive is safe and healthy. We have options for either a quick Grab & Go bag or you may order a Hot To Go Breakfast that will be delivered to your room from 6am-9am daily.

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