We Care Clean GM Letter
Dear Loyal Best Western Guest,
Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home. First and foremost, please know that Best Western is focused more than ever on the health and safety of our guests and our associates – your wellbeing is our top priority. Our “We Care Clean” program includes heightened safety and cleanliness standards in four key areas.
First, we have put in place enhanced safety practices at the front desk and in the lobby. We are minimizing your contact with personnel, practice social distancing, and disinfect anything you will touch – from the front desk surface to the pens you use. We have established strictly enforced cleaning schedules for lobby furniture and fixtures, and we have hand sanitizing stations in the interior public area. We have frequent wellness and safety training and we stress the importance of wellness and strict adherence to our safety protocols.
Second, Prior to your stay, your room will be sanitized, disinfected and closely inspected. Every guest room is sanitized using an electrostatic sprayer. Every guest room high touchpoint will be cleaned with chemicals aimed at killing the COVID-19 virus. Hotel housekeepers will wear gloves and masks to ensure your safety as well as theirs. Prior to your walking through the door to your room, all linens and terrycloth products will have been washed in chemicals aimed at killing the virus. Separate laundry carts are used for clean linens and towels to prevent cross-contamination, and all laundry carts are disinfected daily. Additionally, knowing you want to practice safe social distancing, stay-over service will be provided with light cleaning which includes replacing fresh towels, empty trash and flooring sweep – and the guest must leave the room.
Third, while we recognize the importance of providing you a quality breakfast when you stay with us, we have implemented a breakfast program that ensures the food you receive is safe and healthy. We have implemented a “Grab & Go” program that allows you to take a pre-packaged breakfast back to your room to eat – allowing you to socialize distance yet enjoy a complimentary breakfast.
Fourth, public restrooms, fitness centers and swimming pools – when we are allowed to open them (noting we comply with all government orders) – will be cleaned on closely monitored schedules using disinfecting chemicals.
With regard to our meeting space, all chairs, tables and equipment are sanitized before and after each use. And we will recommend that anyone using the room practice social distancing if the meeting should be conducted.
Best Western is a family of hoteliers. We want you to know that we truly care about you, your family and your health – we are a global community that cares about one another. We stand ready to provide you a safe, clean home away from home as “We Care Clean” is the new standard.
Thank you for the privilege of sharing our hotel with you. Stay healthy. Stay well. All our best.
Mei Chien General Manager
Welcome to Best Western Plus Executive Inn!
This process allows us to Pre-Register your reservation and prepare for your arrival. Once you are here, our staff will expedite your check-in which will include verification of ID and form of payment. If you need assistance with anything while you are here, our staff is ready to provide superior customer care in making your stay as comfortable as possible.
We look forward to your arrival!
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